Customer reviews of Carscene Ltd
At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 151 customer reviews
A pleasant experience
By Richard B on 15 March 2018 | Verified purchase
From start to finish the person that dealt with me at carscene was very helpful and friendly throughout.
100% brilliant sales team.
By Theresa W on 13 March 2018 | Verified purchase
Felt very welcome and at ease when arrived at Carscene. The sale team were very helpful. Purchased my new car with every bit of information I needed. Would definitely recommend Carscene to anyone. Absolutely thrilled with my car and nice to know I can call anytime if I have any problems. Thank you Carscene.
Excellent customer service
By Ann M on 02 March 2018 | Verified purchase
Excellent customer service even taking my dad and I to local shop in the snow whilst car being serviced before they then delivered it
Professional. Good Customer Service
By Edward O on 22 February 2018 | Verified purchase
Very professional outfit and customer-focused. Excellent customer service
Couldn't be more helpful
By Fiona O on 21 February 2018 | Verified purchase
We were very impressed with the helpful, informative staff at carscene, nothing was too much trouble and even added the personal touch.
Very pleased with the hole package
By Henry R on 13 February 2018 | Verified purchase
Very good old fashioned service couldn't have been more helpful
Really disappointed, had high hopes
By Natasha C on 10 February 2018 | Verified purchase
First of all I picked this garage because of it reviews and the fact they seemed like the place I wanted to buy a car from. I paid a deposit for the car and the car was described to me over the phone. We arrange a collection date. On arriving at the garage I was greeted and offered a seat, the sales man showed a few pieces of paper and then wanted the money for the car. After he counted the money, he showed me to the car, shook my hand and said good bye. I wasn’t offered the chance for a test driver or to look over the car before purchase. When I got to the car I asked about the key and told there was only one but wasn’t told that before arriving, which has now cost me an extra £220. They also state they put £20 fuel in on there wall in their office which is untrue and the car could have been cleaned better. I picked this seller as they had the car I was after and seemed like good customer service over the phone but to be honest it couldn’t be further from the truth disappointed.
Great service and helpful staff.
By Daniel F on 01 February 2018 | Verified purchase
Would definitely recommend carscene, very helpful and friendly service. Car was ready for collection on time.
By Karen B on 28 January 2018 | Verified purchase
A good selection of decent cars to choose from.extremely knowledgeable and efficient staff. Peace of mind with Warranty given.i felt confident in travelling over 100 miles that I would find something to buy.
By Kirsty E on 22 January 2018 | Verified purchase
Excellent service from the sales manager Lee. Polite and friendly. Helped out wonderfully when I had an issue and got it sorted with no hassle at all.
- 01603 466999 07836 582873
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|Monday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 17:00|
|Sunday||11:00 - 14:00|
Christmas Week Opening Times