Customer reviews of Carscene Ltd

By Simon B on 01 December 2017 | Verified purchase

The process of buying the car was very easy. How ever the turnaround of the car was quite slow. No fuel in the car on collection.

Reply from Carscene Ltd on 02/12/17

Thank you for your feedback Simon. The process was only drawn out because of complications obtaining the finance for you due to your circumstances. Once finance was in place the car was prepared swiftly for you. We always make sure our cars have a minimum £25 fuel upon handover but if you felt it was low, we would have been happy to check it and put more in if necessary. We're a bit disappointed that as we deal with your company on a day to day basis you didn't feel you could express any concerns directly to us so that we could help out.

By David R on 21 October 2017 | Verified purchase

Every contact with Carscene was excellent. This is a busy dealer with lots of stock on a crowded forecourt, and staff that are always on the go. However, the viewings, test-drive and discussions were all unhurried, courteous and professional. Only had the car a couple of weeks, so fingers crossed. It drives well to date, and was expertly prepared and presented. Certainly the buying experience was great. Carscene will be my first port of call next time I'm looking for a car.

Reply from Carscene Ltd on 02/12/17

Many thanks David for your kind feedback and we look forward to seeing you for your next purchase. Many thanks

By Julie S on 17 October 2017 | Verified purchase

Professional and fast service. Would definitely recommend to others.

By Julia W on 17 October 2017 | Verified purchase

Recently purchased a Landrover Freelander 2 from Carscene. Have purchased cars over the years from Carscene, service second to none. No hard pressure sales just friendly knowledgeable reliable service and good value for money.

Reply from Carscene Ltd on 02/12/17

Thank you Julia for your comments and it was a pleasure selling you another car. Many thanks

By Michael E on 26 September 2017 | Verified purchase

Friendly. nothing is too much for the staff to help you with your vehicle choice very professional company willing to go that extra mile for your satisfaction.

By Eleanor F on 26 September 2017 | Verified purchase

Popped in on a whim to see if they had the car I was looking for, found one, made enquiries. Viewed the next day and purchased. Friendly staff and not pushy what so ever.

By Lisa G on 26 September 2017 | Verified purchase

Very good service and helpful staff car was sorted quickly for us to pick up with no problem

By Nick S on 01 September 2017 | Verified purchase

Carscene sold me a decent car at a fair price. The transaction was friendly and efficient. A 1 year warranty gives considerable peace of mind and when something went wrong in the first few days they took the car back, provided a courtesy car and sorted the problem within a day. I'm very happy with my purchase and their aftercare.

By Mark B on 31 August 2017 | Verified purchase

Beginning with my first phone enquiry through to the moment I drove away in my vehicle of choice, my experience of Carscene was very good indeed. The staff were professional & courteous, informative but never pushy. On the day I collected my car the handover was very straight forward, the car had been prepared and made ready prior to my arrival. All in all my experience of Carscene is one that I would recommend to my friends & family. In a word, "marvellous".

By Sharon B on 29 August 2017 | Verified purchase

Very friendly to deal with.all sorted out very quickly with paperwork and car.no problems at all.would recommend them highly when buying a car from them.love love my new car.many thanks car scene. Sharon