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Customer reviews of Carscene Ltd

At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Carscene Ltd

Carscene Ltd
5
4.7

Based on 133 customer reviews

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  • 5

    purchase of a new car

    By Philip B on 19 February 2019 | Verified purchase

    from the moment we rang them car scene staff where outstanding in their service, nothing was too much trouble, they gave us time to look round the vehicle and spent time discussing things with us, they helped with all the documentation, on the day of the collection of the car they were exceptional they had completed the little jobs that need doing and spent time going through everything with us even allocated my private number plate for me so when I brought the car away so everything was complete the only words that describe them is outstanding, professional, friendly and a credit to the company.

    Reply from Carscene Ltd on 04/03/19

    Thank you Philip for your 5 star review and kind words. We are very glad that we could be of service and you appreciated our efforts. Kind regards Lee and Trevor


  • 5

    Would buy from again

    By Janice E on 11 February 2019 | Verified purchase

    Very helpful and friendly, test drove more than one car before making a decision. No hard sales pressure and a pleasure to buy from.

    Reply from Carscene Ltd on 12/02/19

    Thank you Janice for your 5 star review and your kind words. I'm glad we could be of help. Kind regards Lee


  • 5

    Excellent

    By Dawn D on 01 February 2019 | Verified purchase

    Very friendly and helpful don't hassel you let's you go more than round the block for test drive.

    Reply from Carscene Ltd on 04/02/19

    Thank you Dawn for your 5 star review and kind comments I'm glad you enjoyed your experience with us. Kind regards Lee


  • 5

    Great car-buying experience

    By Shirley C on 29 January 2019 | Verified purchase

    I was treated with the utmost respect, and felt great confidence in what I was advised by the principals. I was also assisted physically as I am slightly disabled, and was collected from home to collect my new car, a great help. I cannot speak too highly of the experience and would not hesitate to recommend Carscene and its staff to anyone looking for an honest and trustworthy firm.

    Reply from Carscene Ltd on 30/01/19

    Thank you Shirley for your 5 star review and kind comments. I'm glad we could be of service to you. Kind regards Lee


  • 5

    Happy with all aspects

    By Janette C on 21 January 2019 | Verified purchase

    Excellent customer service and attention to detail.They even collected me from home to help on the day of purchase.Friendly and trustworthy.

    Reply from Carscene Ltd on 30/01/19

    Thank you Janette for your 5 star review and kind comments and glad you had a good buying experience with us. Kind regards Lee


  • 5

    Great stuff!

    By Jon W on 17 January 2019 | Verified purchase

    Fantastic customer service topped off by pre-warming the car before my arrival for a test drive. Haven't bought through a dealer for some time but would be happy to again based on this experience.

    Reply from Carscene Ltd on 18/01/19

    Thank you so much for your kind review and glad you had a good buying experience with us. Kindest regards Lee


  • 5

    Our buying experience

    By Gillian L on 17 January 2019 | Verified purchase

    Staff were welcoming and informative, the sales staff in particular were very helpful. The only place we found that had the exact car we wanted. We are very happy with our purchase and would visit there again in the future.

    Reply from Carscene Ltd on 18/01/19

    Thank you for your 5 star review and hope you enjoy your new car. Kind regards Lee


  • 5

    Top service.

    By Richard R on 28 December 2018 | Verified purchase

    Excellent service from the team at car scene Had my new car ready to drive away within 24 hours. I honestly can’t fault them

    Reply from Carscene Ltd on 18/01/19

    Thank you Richard for your 5 star review and hope you are enjoying the Nissan. Regards Lee


  • 5

    Very Satisfied

    By Matthew N on 14 December 2018 | Verified purchase

    I found the staff to be accommodating and professional throughout. Their sales manager in particular offered great advice, whilst I was pondering over what car would be best for me. They were recommended by family and friends and didn't let me down.

    Reply from Carscene Ltd on 18/01/19

    Thank you Matthew for your review and glad I could help you in deciding on the VW EOS, I bet you are looking forward to the summer to get the roof down. Regards Lee


  • 5

    Car buying made easy

    By Richard G on 13 December 2018 | Verified purchase

    No quibbles no drama easy peasy and brilliant service to boot. Highly recommend these boys.

    Reply from Carscene Ltd on 18/01/19

    Many thanks Richard. Regards Lee


Carscene Ltd

Telephone:
01603 466999 07836 582873

Opening times

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday 11:00 - 14:00

Carscene Ltd

Address:
86 Drayton Road,
Norwich,
Norfolk,
NR3 2DW