play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of Carscene Ltd

At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Carscene Ltd

Carscene Ltd
5
4.7

Based on 92 customer reviews

Powered by


  • 5

    Dissatisfied

    By Gary N on 04 April 2018 | Verified purchase

    Only had the car a few days so far so good disappointed that the tyre inflation kit they supplied is useless as it is made up with no way of getting the seelint into the tyre . also the back wheel has been damaged causing damage to the wall of the tyre so will have to get a new one

    Reply from Carscene Ltd on 06/04/18

    Hi Gary sorry you are disappointed with the tyre inflation kit supplied. This is the kit Vauxhall supply with the vehicle from new. Any damage you may have picked up to a side wall unfortunately these inflation kits will not cure, but this is how modern cars are equipped from the factory. Regards Carscene


  • 5

    Thanks to all at Carscene

    By Stephen D on 30 March 2018 | Verified purchase

    Nice friendly staff. Did everything they said they would do. Pleased with my jeep patriot.

    Reply from Carscene Ltd on 06/04/18

    Hi Steve Thank you for your review and glad you are happy with the Jeep you purchased. Regards Lee


  • 5

    Perfect place to buy your car!!!

    By Scott R on 30 March 2018 | Verified purchase

    Great customer care and made the whole buying experience enjoyable and easy.


  • 5

    Really helpful and easy to contact and deal with.

    By Juliet L on 15 March 2018 | Verified purchase

    Really friendly and helpful , so much so that I will be going back for servicing and MOT thanks guys


  • 5

    A pleasant experience

    By Richard B on 15 March 2018 | Verified purchase

    From start to finish the person that dealt with me at carscene was very helpful and friendly throughout.

    Reply from Carscene Ltd on 06/04/18

    Many thanks for your kind review Richard and if there is anything we can do to help in the future please do not hesitate to contact us. Regards Lee


  • 5

    100% brilliant sales team.

    By Theresa W on 13 March 2018 | Verified purchase

    Felt very welcome and at ease when arrived at Carscene. The sale team were very helpful. Purchased my new car with every bit of information I needed. Would definitely recommend Carscene to anyone. Absolutely thrilled with my car and nice to know I can call anytime if I have any problems. Thank you Carscene.

    Reply from Carscene Ltd on 15/03/18

    Thank-you very much for your kind reply :) Us all here at Carscene Ltd hope you continue to enjoy your new car.


  • 5

    Excellent customer service

    By Ann M on 02 March 2018 | Verified purchase

    Excellent customer service even taking my dad and I to local shop in the snow whilst car being serviced before they then delivered it

    Reply from Carscene Ltd on 05/03/18

    Thank you Ann for your kind review and feedback and we really appreciate your kind comments and was only too happy to help taking you and your dad to the shops in the bad weather. Kindest regards Lee


  • 5

    Professional. Good Customer Service

    By Edward O on 22 February 2018 | Verified purchase

    Very professional outfit and customer-focused. Excellent customer service


  • 5

    Couldn't be more helpful

    By Fiona O on 21 February 2018 | Verified purchase

    We were very impressed with the helpful, informative staff at carscene, nothing was too much trouble and even added the personal touch.


  • 5

    Very pleased with the hole package

    By Henry R on 13 February 2018 | Verified purchase

    Very good old fashioned service couldn't have been more helpful

    Reply from Carscene Ltd on 05/03/18

    Thank you Mr Read for your kind review and we appreciate your feedback. Kindest regards Lee


Carscene Ltd

Telephone:
01603 466999 07836 582873

Opening times

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday 11:00 - 14:00

Carscene Ltd

Address:
86 Drayton Road,
Norwich,
Norfolk,
NR3 2DW