Customer reviews of Carscene Ltd
At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 158 customer reviews
Good experience, good service
By Lesley S on 05 November 2019 | Verified purchase
Dealers were very helpful when asked about the car, but didn’t offer up information without being prompted. Not in a location to take the car for a test drive on a straight road and get it up to speed. MOTd before collection, comes with warranty, all round good service. However, after collecting the car and switching on the lights at a later point, one bulb didn’t work. Not sure whether the bulb stopped working before or after the car was given to me
Brilliant all round
By Isabella K on 02 November 2019 | Verified purchase
I enquired online and had a call back very quickly! Booked to have a look that afternoon, I have young children who had to come along and the sales man at the garage was brilliant! Very accommodating to the children (putting a child show on the tele in the office) and then appreciating things taking a little longer with toddlers and a baby being there. He sat and went through all the paperwork with me and even though he was busy when I came to collect the car he made a point of coming and checking the handover had gone well. I got a reasonable price for my part ex and got lots of help on sorting the finance for my new car.
Pleasant and painless car buying.
By Jason P on 26 October 2019 | Verified purchase
Friendly staff and a great selection of vehicles.
A fantastic service received!
By Kayleigh M on 26 October 2019 | Verified purchase
We went to Carscene with an idea of which vehicle we wanted. The salesman listened to what we were looking for and matched our needs to the right vehicle. We came away with a vehicle we'd never even thought about and we couldn't be happier! Excellent and personalised service with vehicles at very reasonable rates. The 6 month AA warranty was a lovely touch too.
Able to look freely
By Julie M on 25 October 2019 | Verified purchase
Friendly, non pushy salespeople, very helpful, would recommend, very pleased with my car
By Phil A on 24 October 2019 | Verified purchase
Excellent service. I enquired about a car, they said they would replace the cam belt and 2 tyres. They also provided 6 months AA warranty for peace of mind. I travelled 100 miles to collect the car, they collected me from the station. Car was in immaculate condition. Only had for a couple of days but looks like a beauty. Highly recommend.
Great all round help, service
By Kim U on 25 September 2019 | Verified purchase
Really helpful, non pushy, a great place to buy from a decent sales man....very rare.
Handover of vehicle
By Keith W on 31 August 2019 | Verified purchase
There was no hand over of the vehicle, questions I asked were blanked by the salesperson because they did know the vehicle. They wanted to delay the collection of the vehicle as they were "short staffed". However I am more than pleased with the car
A comfortable friendly environment to buy a car c
By Tracy C on 22 August 2019 | Verified purchase
The person we dealt with was very helpfully, informative and friendly. It was nice to deal with a salesman that didn’t pressure you for a sale. They would not move on the price saying all their cars are a fair price, which it was. Would we go there again, YES.
Excellent all round service
By Andrew S on 16 August 2019 | Verified purchase
Very friendly and helpful. Not pushy and allowed me as much time as i needed to have a good look around the car on my own, without anybody hovering over me. Car was ready on time and all paperwork ready and waiting to be signed, when i picked up the car. Second car i have purchased from Carscene, which is why i went back to them, for the above reasons, which was exactly the same service back in 2009. Highly recommend them
- 01603 466999 07836 582873
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All sales are by appointment only.