Customer reviews of Carscene Ltd

By Kayleigh M on 26 October 2019 | Verified purchase

We went to Carscene with an idea of which vehicle we wanted. The salesman listened to what we were looking for and matched our needs to the right vehicle. We came away with a vehicle we'd never even thought about and we couldn't be happier! Excellent and personalised service with vehicles at very reasonable rates. The 6 month AA warranty was a lovely touch too.

Reply from Carscene Ltd on 27/10/19

Hi Kayleigh. Thank you for your kind words and the 5 star review. We are very pleased you are happy with the car and our level of service. Kind regards The Carscene team.

By Julie M on 25 October 2019 | Verified purchase

Friendly, non pushy salespeople, very helpful, would recommend, very pleased with my car

Reply from Carscene Ltd on 27/10/19

Hi Julie. Thank you for your 5 star review and kind words. We are very pleased you are happy with the car and our level of service. Kind regards The Carscene team.

By Phil A on 24 October 2019 | Verified purchase

Excellent service. I enquired about a car, they said they would replace the cam belt and 2 tyres. They also provided 6 months AA warranty for peace of mind. I travelled 100 miles to collect the car, they collected me from the station. Car was in immaculate condition. Only had for a couple of days but looks like a beauty. Highly recommend.

Reply from Carscene Ltd on 24/10/19

Hi Phil. Thank you for your 5 star review and kind words. We are very pleased you are happy with the car and our level of service. Kind regards The Carscene team.

By Kim U on 25 September 2019 | Verified purchase

Really helpful, non pushy, a great place to buy from a decent sales man....very rare.

Reply from Carscene Ltd on 21/10/19

Thank you for your kind words. we have spoken about the star rating and you told me it was meant to be 5 stars but you had incorrectly pressed the one star. Could you put a new rating on please?

By Keith W on 31 August 2019 | Verified purchase

There was no hand over of the vehicle, questions I asked were blanked by the salesperson because they did know the vehicle. They wanted to delay the collection of the vehicle as they were "short staffed". However I am more than pleased with the car

Reply from Carscene Ltd on 16/09/19

Thank you Keith for your review. Regarding delaying the car, unfortunately due to unforeseen circumstances we were 2 people short on that day. We always try our very best to deliver on the time agreed. I am pleased you are happy with the car. Kind regards Trevor

By Tracy C on 22 August 2019 | Verified purchase

The person we dealt with was very helpfully, informative and friendly. It was nice to deal with a salesman that didn’t pressure you for a sale. They would not move on the price saying all their cars are a fair price, which it was. Would we go there again, YES.

Reply from Carscene Ltd on 16/09/19

Thank you Tracy for your 5 star review and kind words. We're pleased you had a great experience with us. Kind regards Trevor

By Andrew S on 16 August 2019 | Verified purchase

Very friendly and helpful. Not pushy and allowed me as much time as i needed to have a good look around the car on my own, without anybody hovering over me. Car was ready on time and all paperwork ready and waiting to be signed, when i picked up the car. Second car i have purchased from Carscene, which is why i went back to them, for the above reasons, which was exactly the same service back in 2009. Highly recommend them

By Samuel M on 05 August 2019 | Verified purchase

First class service all the way through, I rang and enquired about the car, while I was traveling to see it someone else just turned up and looked but they were amazing and held the car until I got there, no pushy sales genuine people. I can't recommend them enough!

By Paul C on 02 July 2019 | Verified purchase

excellent service from carscene...viewed the car,,asked for the keys to start and look around,,,,noticed a couple of things that needed attention prior to purchase...everything was sorted,,Lee and the team had everything done on collection..no hassle,,outstanding service,,cant fault them,,highly recommended,,,i shall definitely be using carscene again in the future.

Reply from Carscene Ltd on 16/09/19

Thank you Paul for your 5 star review and kind words. We're glad you had a great experience with us. Kind regards Trevor

By Dawn R on 27 June 2019 | Verified purchase

Only had car 1 day. But they seemed reliable. Easy to deal with and efficient. Price was good too

Reply from Carscene Ltd on 16/09/19

Thank you Dawn for your 5 star review and kind words. We're glad you had a great experience with us.