Customer reviews of Carscene Ltd
At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 172 customer reviews
Excellent service from Carscene
By Alex L on 25 November 2016 | Verified purchase
Excellent service from Lee at Carscene. Got a good deal and vehicle was in superb condition when I came to pick it up. AA Gold Warranty/Service&MOT/Front Wheel refurb & cambelt all done in price. Many thanks.
Superb, personal and personable service
By Andrew M on 23 November 2016 | Verified purchase
I found a car on Auto Trader that I liked to look of - problem was, it was 310 miles from home and there was no chance I could get to see it. Lee became my contact and looked over the car with while on the phone with me, and then subsequently helped accommodate inspections. When I was satisfied the car was a good one, he then helped organise the car's preparation, including attending to the items in the inspection report. He liaised with me about the car's collection and I felt at all stages that communication was excellent. This is a responsible dealer who "gives a monkey's" and I would happily deal with them again. It's only a pity I couldn't meet Lee in person and say so.
Very good service
By Sarah C on 14 November 2016 | Verified purchase
We recently traded in our old car for a used Audi at Carscene. Lee was incredibly helpful, to the point of making a number of calls on our behalf to try and sort out a request we had relating to the in car entertainment. He also offered a fair trade in for our old vehicle and made sure that everything that needed doing in respect of servicing for the Audi we were buying was taken care of. The 6 month warranty that came with the Audi gives great peace of mind.
By Adam D on 03 November 2016 | Verified purchase
Very good customer service with a large selection of cars. I have brought a car from them before and will do so again. Kept informed on progress from my initial deposit to collection.
shopping made easy!
By Joanne H on 11 October 2016 | Verified purchase
Made us feel comfortable. Looking to buy a family car and narrowed it down to two! Salesman gave us the lowdown on running costs and wotnots for both to help make our decision easier. Shopping with two young girls is never easy, but carscene even helped out here by accommodating my bored girls with cbeebies on the t.v and a £ for the sweetie machine ¿. All in all a very successful purchase.
By Ian T on 06 October 2016 | Verified purchase
Easy to do business with
By Daniel B on 27 September 2016 | Verified purchase
Easy and a pleasure to deal with. A very professional service.
By Baden B on 19 August 2016 | Verified purchase
First class all the way Lee was great and the car is fine. Would deal with them again.
By Andrew W on 19 August 2020 | Purchase not verified
Overall superb experience from start to finish , i would highly recommend.
By CHRISTOPHER L on 19 February 2020 | Purchase not verified
We have just purchased our third car from Carscene over several years and would like to compliment the service and support from the team. My Wife found the Staff very helpful and as usual the part exchange was fair and reasonable. It goes without saying that I will return with confidence to this company.
- 01603 466999 07836 582873
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All sales are by appointment only.