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Customer reviews of Carscene Ltd

At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Carscene Ltd

Carscene Ltd

All 227 customer reviews

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  • 5

    Excellent A**

    By Keri P on 02 January 2018 | Verified purchase

    Went in looking for a specific car and walked out with that car... test drove the car on the day of visit and finance put through there and then! Pick car up 2 days later. Had a call day after saying they are putting a new belt on the car free of charge which we was extremely grateful for! Lovely staff very welcoming. We had a lovely lad help us through the whole process and he was brilliant even when the computers where being slow lol. So happy with my new car and happy with the place i got it from would highly recommend thank you very much.

    Reply from Carscene Ltd on 02/01/18

    Morning Keri. First of all Happy New Year to you and your family :) Happy to hear your enjoying the car,as above mentioned the computers were not the quickest on the day,appreciate your patience. The cambelt was indeed due for replacement and as always we were glad to get this done before collection. All the best. Thanks Kieran.

  • 5

    Great service and car purchased

    By Victoria H on 30 December 2017 | Verified purchase

    I recently bought a car from Carscene and I was really happy with the experience that I had. The staff were friendly and helpful, sharing extra information whilst also giving me time to look at the car by myself. The test drive and the purchase itself were hassle-free, with offers of collecting me from the train station if required. I was very happy with both the service and car that I received.

    Reply from Carscene Ltd on 02/01/18

    Happy New Year Victoria from everyone here @ Carscene Ltd. Thanks for your kind review. All the best.

  • 5

    Hassle free, good selection, pleasant transaction

    By John D on 07 December 2017 | Verified purchase

    A very good selection of used cars to suit all tastes with no pressurised selling, I just walked around till I found a vehicle I liked, I then went into the office and chatted with a salesman about the the vehicle and got more details, and then went for a test drive, paperwork and finance sorted out in under half hour. All in all a pleasure to do business with

    Reply from Carscene Ltd on 08/12/17

    Many thanks John for your kind review, we appreciate your feedback and positive comments and we hope to see you again for your next vehicle. Kind regards Lee

  • 5

    Good service

    By Dr Guido K on 01 December 2017 | Verified purchase

    Very nice and slick - the boys were very friendly and professional.

    Reply from Carscene Ltd on 02/12/17

    Thank you Guido for your positive feedback, our buyers have been alerted for your request in the new year with regards to a family vehicle. Many thanks

  • 5

    The purchase of new 320d

    By Simon B on 01 December 2017 | Verified purchase

    The process of buying the car was very easy. How ever the turnaround of the car was quite slow. No fuel in the car on collection.

    Reply from Carscene Ltd on 02/12/17

    Thank you for your feedback Simon. The process was only drawn out because of complications obtaining the finance for you due to your circumstances. Once finance was in place the car was prepared swiftly for you. We always make sure our cars have a minimum £25 fuel upon handover but if you felt it was low, we would have been happy to check it and put more in if necessary. We're a bit disappointed that as we deal with your company on a day to day basis you didn't feel you could express any concerns directly to us so that we could help out.

  • 5

    Painless and professional

    By David R on 21 October 2017 | Verified purchase

    Every contact with Carscene was excellent. This is a busy dealer with lots of stock on a crowded forecourt, and staff that are always on the go. However, the viewings, test-drive and discussions were all unhurried, courteous and professional. Only had the car a couple of weeks, so fingers crossed. It drives well to date, and was expertly prepared and presented. Certainly the buying experience was great. Carscene will be my first port of call next time I'm looking for a car.

    Reply from Carscene Ltd on 02/12/17

    Many thanks David for your kind feedback and we look forward to seeing you for your next purchase. Many thanks

  • 5

    Bought a car there recently.

    By Julie S on 17 October 2017 | Verified purchase

    Professional and fast service. Would definitely recommend to others.

  • 5

    Excellent professional and reliable car sales

    By Julia W on 17 October 2017 | Verified purchase

    Recently purchased a Landrover Freelander 2 from Carscene. Have purchased cars over the years from Carscene, service second to none. No hard pressure sales just friendly knowledgeable reliable service and good value for money.

    Reply from Carscene Ltd on 02/12/17

    Thank you Julia for your comments and it was a pleasure selling you another car. Many thanks

  • 5

    carscene professional car sales

    By Michael E on 26 September 2017 | Verified purchase

    Friendly. nothing is too much for the staff to help you with your vehicle choice very professional company willing to go that extra mile for your satisfaction.

  • 5

    Friendly and not pushy

    By Eleanor F on 26 September 2017 | Verified purchase

    Popped in on a whim to see if they had the car I was looking for, found one, made enquiries. Viewed the next day and purchased. Friendly staff and not pushy what so ever.

Carscene Ltd

01603 466999 07836 582873

Opening times

Monday Appointment Only
Tuesday Appointment Only
Wednesday Appointment Only
Thursday Appointment Only
Friday Appointment Only
Saturday Appointment Only
Sunday Appointment Only

Carscene Ltd

Carscene Ltd, Havers Yard,
Havers Road,