Customer reviews of Carscene Ltd
At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
100% brilliant sales team.
By Theresa W on 13 March 2018 | Verified purchase
Felt very welcome and at ease when arrived at Carscene. The sale team were very helpful. Purchased my new car with every bit of information I needed. Would definitely recommend Carscene to anyone. Absolutely thrilled with my car and nice to know I can call anytime if I have any problems. Thank you Carscene.
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5
Excellent customer service
By Ann M on 02 March 2018 | Verified purchase
Excellent customer service even taking my dad and I to local shop in the snow whilst car being serviced before they then delivered it
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5
Professional. Good Customer Service
By Edward O on 22 February 2018 | Verified purchase
Very professional outfit and customer-focused. Excellent customer service
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5
Couldn't be more helpful
By Fiona O on 21 February 2018 | Verified purchase
We were very impressed with the helpful, informative staff at carscene, nothing was too much trouble and even added the personal touch.
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5
Very pleased with the hole package
By Henry R on 13 February 2018 | Verified purchase
Very good old fashioned service couldn't have been more helpful
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5
Really disappointed, had high hopes
By Natasha C on 10 February 2018 | Verified purchase
First of all I picked this garage because of it reviews and the fact they seemed like the place I wanted to buy a car from. I paid a deposit for the car and the car was described to me over the phone. We arrange a collection date. On arriving at the garage I was greeted and offered a seat, the sales man showed a few pieces of paper and then wanted the money for the car. After he counted the money, he showed me to the car, shook my hand and said good bye. I wasn’t offered the chance for a test driver or to look over the car before purchase. When I got to the car I asked about the key and told there was only one but wasn’t told that before arriving, which has now cost me an extra £220. They also state they put £20 fuel in on there wall in their office which is untrue and the car could have been cleaned better. I picked this seller as they had the car I was after and seemed like good customer service over the phone but to be honest it couldn’t be further from the truth disappointed.
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5
Great service and helpful staff.
By Daniel F on 01 February 2018 | Verified purchase
Would definitely recommend carscene, very helpful and friendly service. Car was ready for collection on time.
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5
Very proffessionsl
By Karen B on 28 January 2018 | Verified purchase
A good selection of decent cars to choose from.extremely knowledgeable and efficient staff. Peace of mind with Warranty given.i felt confident in travelling over 100 miles that I would find something to buy.
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5
Excellent
By Kirsty E on 22 January 2018 | Verified purchase
Excellent service from the sales manager Lee. Polite and friendly. Helped out wonderfully when I had an issue and got it sorted with no hassle at all.
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5
Brilliant service with friendly staff
By Benjamin P on 09 January 2018 | Verified purchase
Really friendly staff that helped out straight away. Organised a test drive straight away and purchasing the car was easy. They sorted all the mot,tax.
Opening times
Monday | Appointment Only |
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Tuesday | Appointment Only |
Wednesday | Appointment Only |
Thursday | Appointment Only |
Friday | Appointment Only |
Saturday | Appointment Only |
Sunday | Appointment Only |
Carscene Ltd
- Address:
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Carscene Ltd, Havers Yard,
Havers Road,
Norwich,
Norfolk,
NR3 2DU