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Customer reviews of Carscene Ltd

At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Carscene Ltd

Carscene Ltd

Based on 178 customer reviews

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  • 5

    The purchase of new 320d

    By Simon B on 01 December 2017 | Verified purchase

    The process of buying the car was very easy. How ever the turnaround of the car was quite slow. No fuel in the car on collection.

    Reply from Carscene Ltd on 02/12/17

    Thank you for your feedback Simon. The process was only drawn out because of complications obtaining the finance for you due to your circumstances. Once finance was in place the car was prepared swiftly for you. We always make sure our cars have a minimum £25 fuel upon handover but if you felt it was low, we would have been happy to check it and put more in if necessary. We're a bit disappointed that as we deal with your company on a day to day basis you didn't feel you could express any concerns directly to us so that we could help out.

  • 5

    Painless and professional

    By David R on 21 October 2017 | Verified purchase

    Every contact with Carscene was excellent. This is a busy dealer with lots of stock on a crowded forecourt, and staff that are always on the go. However, the viewings, test-drive and discussions were all unhurried, courteous and professional. Only had the car a couple of weeks, so fingers crossed. It drives well to date, and was expertly prepared and presented. Certainly the buying experience was great. Carscene will be my first port of call next time I'm looking for a car.

    Reply from Carscene Ltd on 02/12/17

    Many thanks David for your kind feedback and we look forward to seeing you for your next purchase. Many thanks

  • 5

    Bought a car there recently.

    By Julie S on 17 October 2017 | Verified purchase

    Professional and fast service. Would definitely recommend to others.

  • 5

    Excellent professional and reliable car sales

    By Julia W on 17 October 2017 | Verified purchase

    Recently purchased a Landrover Freelander 2 from Carscene. Have purchased cars over the years from Carscene, service second to none. No hard pressure sales just friendly knowledgeable reliable service and good value for money.

    Reply from Carscene Ltd on 02/12/17

    Thank you Julia for your comments and it was a pleasure selling you another car. Many thanks

  • 5

    carscene professional car sales

    By Michael E on 26 September 2017 | Verified purchase

    Friendly. nothing is too much for the staff to help you with your vehicle choice very professional company willing to go that extra mile for your satisfaction.

  • 5

    Friendly and not pushy

    By Eleanor F on 26 September 2017 | Verified purchase

    Popped in on a whim to see if they had the car I was looking for, found one, made enquiries. Viewed the next day and purchased. Friendly staff and not pushy what so ever.

  • 5

    Very good

    By Lisa G on 26 September 2017 | Verified purchase

    Very good service and helpful staff car was sorted quickly for us to pick up with no problem

  • 5

    A decent used car dealership

    By Nick S on 01 September 2017 | Verified purchase

    Carscene sold me a decent car at a fair price. The transaction was friendly and efficient. A 1 year warranty gives considerable peace of mind and when something went wrong in the first few days they took the car back, provided a courtesy car and sorted the problem within a day. I'm very happy with my purchase and their aftercare.

  • 5

    I unreservedly recommend Carscene.

    By Mark B on 31 August 2017 | Verified purchase

    Beginning with my first phone enquiry through to the moment I drove away in my vehicle of choice, my experience of Carscene was very good indeed. The staff were professional & courteous, informative but never pushy. On the day I collected my car the handover was very straight forward, the car had been prepared and made ready prior to my arrival. All in all my experience of Carscene is one that I would recommend to my friends & family. In a word, "marvellous".

  • 5

    Excellent car company..¿¿¿¿¿¿¿

    By Sharon B on 29 August 2017 | Verified purchase

    Very friendly to deal with.all sorted out very quickly with paperwork and problems at all.would recommend them highly when buying a car from love my new car.many thanks car scene. Sharon

Carscene Ltd

01603 466999 07836 582873

Opening times

Monday Appointment Only
Tuesday Appointment Only
Wednesday Appointment Only
Thursday Appointment Only
Friday Appointment Only
Saturday Appointment Only
Sunday Appointment Only

Carscene Ltd

86 Drayton Road,