Customer reviews of Carscene Ltd

By Keith W on 31 August 2019 | Verified purchase

There was no hand over of the vehicle, questions I asked were blanked by the salesperson because they did know the vehicle. They wanted to delay the collection of the vehicle as they were "short staffed". However I am more than pleased with the car

Reply from Carscene Ltd on 16/09/19

Thank you Keith for your review. Regarding delaying the car, unfortunately due to unforeseen circumstances we were 2 people short on that day. We always try our very best to deliver on the time agreed. I am pleased you are happy with the car. Kind regards Trevor

By Tracy C on 22 August 2019 | Verified purchase

The person we dealt with was very helpfully, informative and friendly. It was nice to deal with a salesman that didn’t pressure you for a sale. They would not move on the price saying all their cars are a fair price, which it was. Would we go there again, YES.

Reply from Carscene Ltd on 16/09/19

Thank you Tracy for your 5 star review and kind words. We're pleased you had a great experience with us. Kind regards Trevor

By Andrew S on 16 August 2019 | Verified purchase

Very friendly and helpful. Not pushy and allowed me as much time as i needed to have a good look around the car on my own, without anybody hovering over me. Car was ready on time and all paperwork ready and waiting to be signed, when i picked up the car. Second car i have purchased from Carscene, which is why i went back to them, for the above reasons, which was exactly the same service back in 2009. Highly recommend them

By Paul C on 02 July 2019 | Verified purchase

excellent service from carscene...viewed the car,,asked for the keys to start and look around,,,,noticed a couple of things that needed attention prior to purchase...everything was sorted,,Lee and the team had everything done on collection..no hassle,,outstanding service,,cant fault them,,highly recommended,,,i shall definitely be using carscene again in the future.

Reply from Carscene Ltd on 16/09/19

Thank you Paul for your 5 star review and kind words. We're glad you had a great experience with us. Kind regards Trevor

By Dawn R on 27 June 2019 | Verified purchase

Only had car 1 day. But they seemed reliable. Easy to deal with and efficient. Price was good too

Reply from Carscene Ltd on 16/09/19

Thank you Dawn for your 5 star review and kind words. We're glad you had a great experience with us.

By Shaun W on 17 June 2019 | Verified purchase

Carscene were very helpful and polite. Which made making the decision to buy the car that much easier. Would definitely recommend them to friends and family

Reply from Carscene Ltd on 16/09/19

Thank You Shaun for 5 star review and kind words. We're please you had a great experience with us. Kind regards Trevor

By Claire P on 03 June 2019 | Verified purchase

Excellent from the moment we walked in to the moment we drove away in our new car. Was a bit unsure at 1st due to hearing bad things about car sale places, but probably one of the best decisions we've ever made.

Reply from Carscene Ltd on 04/06/19

Thank you Clare for your 5 star review we're pleased you had a great experience with us. Kind regards Lee

By Mitch S on 15 May 2019 | Verified purchase

Was a pleasure doing business with all involved at Carscene. Great car for great price, worth the 8 hour round trip.

Reply from Carscene Ltd on 04/06/19

Thank you Mitch for your 5 star review. We're pleased you had a great experience with us. Kind regards Lee

By Melanie J on 11 April 2019 | Verified purchase

Excellent dealer, friendly, good quality well presented cars, at a good price and good trade in prices. Staff are professional and not pushy in any way. Would recommend

Reply from Carscene Ltd on 04/06/19

Thank you Melanie for your 5 star review. we're pleased you had a great experience. Kind regards Lee

By Laura W on 02 April 2019 | Verified purchase

Welcoming experience from all the sales team. Very helpful with requests and questions. Even helpful with a second test drive. It was nice to be left to chat and talk through the car without being pushed into a sale. Great explanation of the finance options and smooth transaction with part exchange of our old vehicle. Had a question on the day of driving our new car, answered straight away with no issues. I would definitely recommend them to anyone looking to purchase a used car.

Reply from Carscene Ltd on 04/06/19

Thank you Laura for your 5 star review and your recommendation. we're glad you had a great experience. kind regards Lee