Customer reviews of Carscene Ltd
At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 186 customer reviews
By Kevin M on 29 March 2021 | Verified purchase
Covid 19 compliant and very Easy Purchase and Great Vehicle
First Class Service
By John P on 29 March 2021 | Verified purchase
Absolutely first class service from Carscene Ltd Norwich Could not fault their service. Just perfect 5 Stars
By Ellen G on 29 March 2021 | Verified purchase
Brilliant service,a great selection of cars and very efficiant team!
Excellent car and service!
By euniqueca R on 23 March 2021 | Verified purchase
I got my beetle from Carscene almost a year ago. I still love it! The only problem was the passenger door lock which I didn’t notice until couple months after my purchase. Apart from that the car is still excellent! Just had a full service and no problem with it at all considering how much I’ve been driving. The customer service was also excellent! Everyone was nice especially the owner. I had to travel from Essex to Norwich to get the car and they sorted it quite quickly for me. Got the car ready on the same day so I didn’t have to go back and forth again!
A great car dealer
By Robert E on 01 March 2021 | Verified purchase
Friendly, helpful and happy to help. Despite the issues with covid they were very diligent and safe
New EOS as a present
By Marlene S on 24 February 2021 | Verified purchase
My husband noticed the EOS we had been looking for a newer one. The staff at Carscene were extremely helpful and they gave us a great deal
By Sarah G on 21 January 2021 | Verified purchase
Had a fantastic experience with car scene, the staff were very helpful and friendly.
Another Great Experience
By Michael A on 30 November 2020 | Verified purchase
This is the third car we have bought from Carscene and all three transactions have been great. This last one was carried out under Covid rules, and the team really had the procedure spot on. Great firm to deal with. Oh, and all three cars have been great too!
Find your dream car elsewhere.
By Albi S on 22 November 2020 | Verified purchase
I was never given a HPI report even though that was included in the admin fee. Tyres were unbalanced and out of line which gave noticeable vibration as soon as i went on the motorway. Whats worse is that after a couple of weeks the clutch started to vibrate as i have stepped on a hoover, was told that its the flywheel and got quoted in about £1000 so i contacted "the warranty" only to be told that as loong as the car moves and has not failed there is no claim. Its a clear conclusion that the car was not checked mechanically or as should as you would expect from a dealership.
By Debbie M on 23 October 2020 | Verified purchase
Exceptional service from the staff, very polite and courteous. Went above and beyond to make sure we were happy with our purchase. Would recommend Carscene Ltd to family and friends.
- 01603 466999 07836 582873
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