Customer reviews of Carscene Ltd
At Carscene Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 157 customer reviews
Professional, stress free experience
By James K on 25 April 2020 | Verified purchase
I bought a Landrover Freelander from Carscene in January 2020 but have waited a few months to write the review in case I had any problems post sale. I have not. From my initial contact and viewing on their forecourt I was pleased and impressed by the lack of pressure to buy from any salespeople, but a calm, professional and courteous approach letting me know that someone was available, if and when required. When I arranged a test-drive, again no pressure applied, relevant and appropriate information supplied, and explained in easy to understand language without technical jargon, but evident that they know their vehicles, and their history. The sale was smooth, the trade in price was realistic, and allowed me to change my mind and sell externally. Collection was again smooth giving me confidence that any problems would be addressed, and clearly explained how to go about resolving them. In all, a professional non-threatening, stress free transaction allowing me to highly recommend.
Smooth and helpful
By Dale M on 19 February 2020 | Verified purchase
Very helpful and knowledgable salesman thank you very much
Great customer service
By Kate M on 04 January 2020 | Verified purchase
Purchasing process was very straight forward. The car was spotless on collection and the service was excellent.
Norwich to Aberdeenshire
By Richard G on 31 December 2019 | Verified purchase
Very friendly staff. Car was spot on. Cant expect more for a 4 1/2 year old motor. Full service and fresh MOT , 6 month warranty and well Valleted. Was worried that buying a car from the other side of the country would be a gamble but it made the 650 mile journey effortlessly. Only thing was , does no 2and hand vehicles come with floor mats nowadays?
By Robert M on 15 December 2019 | Verified purchase
Thank you very much.my experience at carscene was very professional and I love my new car and got a fair price for mine.will return in the future.thanks all
5 ⭐️ Guys 👍
By Susan E on 11 December 2019 | Verified purchase
All the chaps were very helpful. Very good customer service. Would highly recommend 5 ⭐️
By Marnie R on 09 December 2019 | Verified purchase
Very good they listen to what I asked them to do before I pick up the car and they they gave me a 6-month AA warranty very professional and would definitely use again
Buying a car
By Kevin B on 30 November 2019 | Verified purchase
Every thing I ask for they done it 5 star for good service
Nice and easy car buying
By Carla R on 27 November 2019 | Verified purchase
Nice and easy car buying, very friendly and helpful staff.
Good experience, good service
By Lesley S on 05 November 2019 | Verified purchase
Dealers were very helpful when asked about the car, but didn’t offer up information without being prompted. Not in a location to take the car for a test drive on a straight road and get it up to speed. MOTd before collection, comes with warranty, all round good service. However, after collecting the car and switching on the lights at a later point, one bulb didn’t work. Not sure whether the bulb stopped working before or after the car was given to me
- 01603 466999 07836 582873
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